Your privacy is not just a priority — it is our responsibility. This document transparently explains how ora78 collects, uses, stores, and protects every piece of your personal information.
Every data-related decision we make is guided by these six core principles. Not just on paper — they are embedded in every system and process we operate.
All data transmitted between your device and ora78's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Your information cannot be intercepted in transit.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time intrusion detection systems. Only authorised staff can access member data.
Ora78 has never and will never sell, rent, or trade members' personal information to third parties for marketing or commercial purposes. Your data is used solely to operate your account and deliver our services.
You have the right to access, correct, delete, or request a copy of your personal data at any time. This process can be initiated through our responsive and easy-to-reach support team.
This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data handling practices comply with applicable local legal requirements.
In the event of any security incident involving your data, ora78 is committed to notifying affected members within 72 hours via registered email and in-app notification.
Important Note: By using the ora78 platform, you agree to the terms of this Privacy Policy. Please read this document carefully. If you disagree with any part of this policy, please discontinue use of our platform.
Ora78 collects your personal information through various touchpoints as you interact with our platform. This data collection is necessary to enable us to provide services that are secure, personalised, and compliant with legal requirements.
Below are the main categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | KYC & age verification |
| Relationship | Phone number, email address | Communication & account security |
| Finance | Bank account number, bank name, e-wallet ID | Deposits & withdrawals |
| Technical | IP address, device type, web browser | Security & fraud detection |
| Usage | Game history, transaction logs, account activity | Service improvement & compliance |
We do not collect more information than is necessary for the stated purposes. Every piece of information requested has a clear justification and is communicated to you at the point of collection.
Every piece of information we collect has a specific purpose. ora78 does not use your data for any purpose other than those stated below:
Data Minimisation Principle: ora78 only uses data that is strictly necessary for each purpose. We do not analyse your personal behaviour patterns for any third-party commercial purposes under any circumstances.
Ora78 does not sell or disclose your personal information to third parties except in the following limited circumstances, and only to the extent necessary:
All third parties working with ora78 are bound by strict data protection agreements and are only permitted to process your data for specified purposes.
Protecting your data is ora78's highest priority. We continuously invest in security infrastructure to ensure your information is always safeguarded:
Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your actions. Please use a strong password, do not share your login credentials, and enable two-factor authentication.
Ora78 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect your experience on the ora78 platform.
Ora78 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.
Deletion Requests: You may request deletion of your personal data that is not subject to legal retention obligations. Contact our support team and we will process your request within 30 working days.
As an ora78 member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of all personal data we hold about you in a readable format.
Correct any inaccurate or incomplete personal information at any time.
Request deletion of data that is no longer required, subject to legal obligations.
Object to the processing of your data for direct marketing or promotional communications.
Request your data in a structured format that can be transferred to another platform if needed.
Request a restriction on the processing of your data in certain situations, such as during a dispute about data accuracy.
The ora78 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from minors.
If You Suspect Underage Registration: If you believe that someone under the age of 18 has registered on our platform, please contact our support team immediately. We will investigate and close the account in question without delay.
The ora78 platform may contain links or references to third-party websites in certain contexts, such as game providers. Please note that ora78's Privacy Policy applies to our platform only.
When you leave the ora78 platform and visit third-party websites, we have no control over how those sites handle your data. We encourage you to read the privacy policy of each website you visit separately.
Ora78 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our team is ready to assist. There are several ways to reach us:
Our Commitment: ora78 takes every privacy enquiry and complaint seriously. Every request will be handled professionally, transparently, and within the stipulated timeframe without unnecessary delay.
This Privacy Policy is part of a broader member protection framework at ora78. Read the other documents for a complete overview.
The full user agreement governing the use of the ora78 platform, including rules on accounts, deposits, withdrawals, and bonuses.
Read TermsTools and resources to help you play safely, including deposit limits, cool-off periods, and counselling support.
Read PolicyAnswers to frequently asked questions about accounts, privacy, payments, security, and how to use the ora78 platform effectively.
View FAQNow you know how ora78 protects your personal information. Register today and enjoy a safe, fair, and transparent gaming experience alongside hundreds of thousands of Malaysian members who already trust us.
256-bit SSL Encryption | Malaysia PDPA Compliance | No Data Sales